Bridging LMS and generative AI: dynamic course content integration (DCCI) for enhancing student satisfaction and engagement via the ask ME assistant

Authors: Kovan Mzwri(1), Márta Turcsányi-Szabo(2) ((1) Doctoral School of Informatics, Eötvös Loránd University, Budapest, Hungary, (2) Department of Media & Educational Technology, Faculty of Informatics, Eötvös Loránd University, Budapest, Hungary)

Abstract: Integration of Large Language Models (LLMs) with Learning Management Systems (LMSs) can enhance task automation and accessibility in education. However, hallucination where LLMs generate inaccurate or misleading information remains a challenge. This study introduces the Dynamic Course Content Integration (DCCI) mechanism, which dynamically retrieves course content from Canvas LMS and structures it within an LLM’s context window via prompt engineering, enabling the LLM-powered assistant, Ask ME, to deliver context-aware, curriculum-aligned responses while mitigating hallucinations. A mixed-methods pilot study grounded in Self-Determination Theory (autonomy, competence) and the Technology Acceptance Model (perceived usefulness, ease of use) evaluated DCCI’s effectiveness with 120 first-year programming students at Eötvös Loránd University. The course focused on foundational programming patterns in C#, including writing program specifications. We analyzed 14,746 logged interactions and a post-course survey completed by 101 students. User satisfaction was measured via a 5-point Likert scale (turn-level ratings), while the survey assessed usability, engagement, and ethical concerns. Results indicated high satisfaction (mean 4.65/5) and strong recognition of Ask ME’s ability to provide timely, contextually relevant answers to administrative and course-related queries. 78.06% agreed that Ask ME’s Canvas integration reduced platform switching, improving usability, engagement, comprehension, and topic exploration. Many students reported reduced hesitation to ask questions and increased motivation for self-directed learning, though concerns about over-reliance on AI and reduced student-teacher interaction emerged. This study demonstrates that DCCI enhances LLM reliability, student satisfaction, and engagement in AI-driven educational automation, while highlighting the importance of balancing

Link: https://arxiv.org/abs/2504.03966

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